1. Accepted Payment Methods
At clauna.dk, several secure payment options are offered to ensure a smooth and convenient shopping experience. The following payment methods are accepted:
All payments are made in Danish kroner (DKK).
2. Payment Processing
Payment must be completed at the time of purchase. Orders are processed and shipped only after full payment has been received. If a payment is declined or fails, the order will not be confirmed.
3. Prices and Currency
All prices listed at clauna.dk are shown in Danish kroner (DKK). Prices may be updated from time to time without prior notice. Any applicable taxes and shipping costs are calculated and displayed at checkout.
4. Secure Payment Processing
clauna.dk uses SSL encryption and trusted payment gateways to protect transactions and customer information. Payment card details are not stored on clauna.dk’s systems.
5. Refunds and Chargebacks
Refunds are handled in accordance with the store’s returns and refund policy. In cases of disagreement or issues with a transaction, customers are encouraged to contact customer service first at support@clauna.dk before initiating any chargeback with their bank or payment provider.
6. Fraud Prevention
clauna.dk reserves the right to cancel or suspend any order where fraud or unauthorized activity is suspected. For high-value transactions, additional identity verification may be requested.
7. Contact
Webshop name: clauna.dk
Address: 10 Wagnersvej, 2450 Copenhagen SV, Denmark
Email: support@clauna.dk
Phone: +45 91 47 66 93
Customer service opening hours (GMT-4): Monday to Friday: 09:00 – 19:00